4. Norms for discharge of function

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Business Processes in BRLPS

A. Letter Movement

Sl.	Action	Responsibility	Days for Disposal
1.	Receipt	Receptionist	One Day
2.	Dak	CEO	One Day
3.	Processing	Office Assistant	Three Days
4.	If no action is required – Filing	Concerned Officer	One Day
5.	If Action is required Recommendation/Decision	Concerned Officer	One Week

B. Claim Settlement

Sl.	Action/Location	Responsibility	Days for Disposal
1.	Receipt	Receptionist	Half Day
2.	Dak	Concerned Officer	Half Day
3.	Processing	Office Assistant	Three Days
4.	Decision / Recommendation	Concerned Officer	Three Days
5.	Approval / Direction	CEO	Two Days
6.	Payment to Concerned Party	Account / F.O.	Two Days

C. Claim Settlement II - For Programme – Consultancies and Assignments

Sl.	Action/Location	Responsibility	Days for Disposal
1.	Receipt	Concerned Staff	One Day
2.	Proposal Preparation and File Noting for CEO’s Approval	Concerned Officer	Five Days
3.	Approval	CEO	Two Days
4.	Processing of Sanction Order	Concerned Officer	Two Days
5.	Sanction Order for Approval	CFO/FO/ A/c	Three Days
6.	Sanction Order Approval	CEO	One Day
7.	Preparation of Cheque & Payment to Concerned Party	FO/Account Sec.	Two Days